Alex Bernier

OverviewYou can recreate (duplicate) a previous order instead of creating a new one from scratch. Follow these steps to duplicate an order. Recreate an order1. Select Order History from the navigat...

OverviewContinue drafting orders even in areas with no network coverage, such as freezer rooms or remote locations. Offline ordering enables you to access your order guide, add items to your cart, ...

OverviewYou can conveniently order multiple units of measure (UOMs) for a single product within the same order. This feature is designed for if you need flexibility in purchasing both bulk and smal...

OverviewThe app keeps a history of each received order that your team checks in with the app. Note: Screenshots shown were taken from the mobile app. However, all information in this article is app...

OverviewAfter you've received an order, you should review and "Check-In" the order to ensure you've received everything as it should be.If issues are found during check-in, complete check-in, then ...

OverviewAn order guide is a saved list of items used to simplify your ordering process. You can create or edit an order guide by uploading a spreadsheet of information you've collected from the Cat...

OverviewYou can change the contents and the organization of your order guides at any time.Tip: If you do not have the ability to edit your order guide, that means it's locked by the supplier. Pleas...

OverviewYou can download our spreadsheet template, populate it, and reupload it in order to place an order.Note: Screenshots shown were taken from the mobile app. However, all information in this a...

OverviewIf you've found a discrepancy or other issue while checking in your delivered order, you can report the issue and request adjustment right within the app.Note: Screenshots shown were taken ...

OverviewDeleting, or archiving, an order guide is a permanent action that removes the guide from the system and from your account. You cannot later retrieve an archived order guide.Note: Screenshot...