Alex Bernier

OverviewAfter you've received an order, you should review and "Check-In" the order to ensure you've received everything as it should be.If issues are found during check-in, complete check-in, then ...

OverviewAn order guide is a saved list of items used to simplify your ordering process. You can create or edit an order guide by uploading a spreadsheet of information you've collected from the Cat...

OverviewYou can change the contents and the organization of your order guides at any time.Tip: If you do not have the ability to edit your order guide, that means it's locked by the supplier. Pleas...

OverviewYou can download our spreadsheet template, populate it, and reupload it in order to place an order.Note: Screenshots shown were taken from the mobile app. However, all information in this a...

OverviewIf you've found a discrepancy or other issue while checking in your delivered order, you can report the issue and request adjustment right within the app.Note: Screenshots shown were taken ...

OverviewDeleting, or archiving, an order guide is a permanent action that removes the guide from the system and from your account. You cannot later retrieve an archived order guide.Note: Screenshot...

OverviewIf items are added to your Cart but are NOT submitted for order, the app automatically saves your Cart contents as a draft.Tip: Draft orders are only saved for 30 days. Note: Screenshots sh...

OverviewAn order guide is a saved list of items used to simplify your ordering process. You can add items individually by searching the catalog.You can have as many guides as you wish to create, su...

OverviewOnce you have used the Catalog to create an order guide or uploaded an order guide, you can shop and check out directly from that order guide.Place an order using an order guide The orderi...

OverviewThe catalog is available as soon as you log in—you can shop using the search bar and Categories right from your home page. You can also toggle Catalog View at any time from the Order Guide ...